Discover the incredible journey of our engineering and technology center, starting from its humble beginnings as a cost-focused model. Initially handling task-oriented, transactional work with minimal ownership, our center has undergone a remarkable transformation. Through thoughtful efforts and rigorous training, we built accountability and trust, evolving into a valued extension of our SBU teams by consistently meeting commitments and promises. As we progressed, we transitioned from a cost-based to a value-based organization, fostering an intrapreneurial mindset that consistently delights our customers with unparalleled value at optimal costs. Today, we stand as a capability-based organization, continuously developing skills to meet future strategic demands and drive business growth.
Key takeaways from the event:
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